Responsible body within the meaning of data protection legislation, in particular the EU Basic Data Protection Regulation (GDPR), is:

Andreas Guntermann
Managing Partner Operating Company
GHM-Hotelkonzepte GmbH
c/o Hotel Amadeus
Fössestrasse 83
30451 Hanover
+49 (0) 511 219760


Your victims rights

You can use the contact details provided by our data protection officer exercise the following rights at any time:

  • Information about your stored data and their processing,
  • correction of incorrect personal data,
  • deletion of your stored data,
  • Restriction of data processing, provided that we use your data lgal obligations may not yet delete
  • Objection to the processing of your data with us and
  • Data portability, if you have consented to the data processing or have signed a contract with us.

If you have given us your consent, you can do so at any time Revoke effect for the future. You can always contact the person responsible for you with a complaint Supervisory Authority. Your competent supervisory authority is governed by the State of residence, work or alleged infringement. A List of supervisory authorities (for the non-public sector) with address you at:


Purposes of data processing by the responsible body and third parties

We process your personal data only to those in this Privacy Policy mentioned purposes. A transmission of your personal Data to third parties for purposes other than those mentioned does not take place. We give your personal data only to third parties, if:

  • you have given your express consent
  • processing is required to complete a contract with you,
  • the processing is necessary to fulfill a legal obligation,

the processing is necessary for the protection of legitimate interests and no reason there is a presumption that you have a predominant legitimate interest in the Non-disclosure of your data.


Deletion or blocking of data

In connection with the booking of the hotel, by mail, fax or telephone, were and are collected your personal data with us. Personal data is all data that is personally available to you, So z. Eg name, address, email address, telephone number, payment data, ordered goods and services. According to Art. 6 (1f) of the DS-GVO, we have a legitimate interest in the to us transmitted data (supplier and customer service), which we for the purpose the contract, including the time of the contract Save to your contact details for future orders (bookings) available to have. You have the right to object to the processing at any time personal data provided pursuant to Article 6 (f) of the GDPR, Objection to and override this. The contradiction can be form-free should take place and if possible via e-mail to our data protection officer to be sent. If you object, we will cease your personal data unless we can give compelling reasons for the processing demonstrate that your interests, rights and freedoms prevail or that Processing is the assertion, exercise or defense of Legal claims. In addition, beyond the contract period storage is for rural Purposes required to assert warranty claims and This corresponds to the fulfillment of a legal obligation on our part Article 6 para 1 lit. c DS-GMO. The data subject has the right to information under Article 15 DS-GVO, the right of correction under Article 16 DS-BER, the right to Deletion under Article 17 DS-BER, the right to restriction of processing under Article 18 of the GDPR and the right to data portability under Article 20 DS-GMO. With the right of information and with the right of cancellation the restrictions after §§ apply 34 and 35 BDSG (new). The hotel basically does not ask for information about the payment process (eg. Credit card details or bank details) by mail. Nevertheless, such data will be transmitted by mail from the customer deleted them immediately. Personal data, which according to the registration law of the country Niedersachsen will be included on arrival at the hotel in the registration form kept locked up during and after the hotel stay for as long as possible provided by law. After expiry of the statutory retention period For this purpose, these documents are certified by a DIN 66399 certified Shredder destroyed.


Visit our website, Collecting general information

When you access our website, cookies are automatically activated Information of a general nature is recorded. This information (server log files) include, for example, the type of web browser, the operating system used, the Domain name of your Internet service provider and the like. This is what it is It's all about information that does not draw any conclusions about your person allow. This information is technically necessary to provide you with requested content deliver correctly from websites and fall when using the Internet compelling at. They are processed in particular for the following purposes:

  • ensuring a hassle-free connection of the website,
  • ensuring a smooth use of our website,
  • Evaluation of system security and stability as well
  • for further administrative purposes.

The processing of your personal data is based on our authorized Interest for the purposes mentioned above for collecting data. We use yours Data not to draw conclusions about your person. Receivers of the data are only the responsible body and possibly the processor. Anonymous information of this kind may be statistically evaluated by us to to optimize our website and the technology behind it.


Registration on our website

When registering for the use of our personalized services will be collected some personal data, such as name, address, contact and Communication data such as telephone number and e-mail address. Are you with us registered, you can access content and services that we only registered Offer users. Registered users also have the option of using the at any time to change or delete data specified during registration. Of course, we also provide you with information about the us personal information stored about you. Gladly correct or We also delete these at your request, as far as no legal Dispose of storage obligations. To contact in this Please use the context at the end of this Privacy Policy specified contact information.


Provision of paid services

We provide additional data for the provision of paid services asks, such as payment details, to execute your order. We store this data in our systems until the legal Retention periods have expired.


SSL encryption / PCI certification

To protect the security of your data during transmission, we use the state-of-the-art encryption methods (eg SSL) over HTTPS. For bookings via the channel manager (Hotel Net Solution) will be yours, especially in connection with Payment transactions entered data according to the rules of payment Card Industry Data Security Standards (PCI DSS) encrypted processed by us and then deleted.


contact form

For questions of any kind please contact us via e-mail or contact form Contact us to contact us for the purpose of contacting your volunteer Consent. This requires the specification of a valid e-mail address. These serves the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be for the purpose of processing the request and for possible follow-up questions saved. After completion of the request you have made personal data automatically deleted.


Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (following: Google). Google Analytics uses so-called "cookies", text files that be stored on your computer and that an analysis of the use of the Enable website through you. The information generated by the cookie Your use of this website is usually sent to a server of Google transferred to the US and stored there. Due to the activation of the IP anonymization on these websites, however, becomes your IP address from Google within Member States of the European Union or in others Contracting States to the Agreement on the European Economic Area previously shortened. Only in exceptional cases will the full IP address be sent to a server of Google in the US and shortened there. On behalf of the operator of this Website Google will use this information to your use of the website to evaluate and compile reports about website activity other related to the website and the internet use Provide services to the website operator. The in the frame The IP address sent by Google Analytics from your browser is not included other data merged by Google. The purposes of the data processing lie in the evaluation of the use of the Website and in the compilation of reports on activities on the website. Based on the use of the website and the Internet then more related services. The processing is based on the legitimate interest of the website operator. You can save the cookies by setting your preferences accordingly Prevent browser software; however, we point out that you are in this If applicable, not all features of this website in full will be able to use. You can also capture the through the Cookie generated and based on your use of the website data (including your IP address) to Google and the processing of this data by Google prevent by using the browser plugin available at the following link Download and install: Browser Add On to disable Google Analytics . ( ) In addition or as an alternative to the browser add-on, you can do the tracking through Stop Google Analytics on our sites by clicking this link . ( An opt-out cookie will be installed on your device. This will be the capture through Google Analytics for this website and for this browser in the future prevents as long as the cookie remains installed in your browser.



Using Google Maps

This website uses Google Maps API to provide geographic information visually represent. When using Google Maps are also Google Data on the use of map functions collected by visitors, processed and used. More information about the data processing by Google Please refer to the Google Privacy Notice ( ). There you can in the privacy center also change your personal privacy settings. Detailed instructions for managing your own data related to Google product can be found here ( )



To make the visit to the website attractive and the use certain functions, so-called cookies are used. These are small text files stored on your computer become. After the end of the browser session will be most of these used cookies again deleted from your hard disk. The so-called "Persistent" cookies, on the other hand, remain on your computer, allowing you to Recognize you on your next visit. You have the option of that Storing cookies on your computer through appropriate Browser settings to prevent, whereby however the functional range this offer is restricted.


Social plugins

On our website social plugins of the following providers are used:

  • Facebook
  • Twitter
  • Instergram

The plugins are in the context of the website by small stylized symbols indicated. Call a page provided with such a plugin Our website will connect to the servers of each social Network and the plugin by notification to your browser on the Website presented. This is to the server of the respective social Network which of our pages on the website you have visited. If you are logged in as a member of the respective network, assigns the network provider this information your personal user account in Social network too. When using the plugin functions, eg. Eg "like" Button will also make this information your personal account in Social Network assigned. If you prevent such data transmission If you want to check out our website from the account of Log out or log out of the respective social network. Further information on data collection, evaluation and processing of your data through the providers listed here, you can read the privacy policy this provider.


Change of our privacy policy

We reserve the right to modify this Privacy Policy to ensure that you always have the meets current legal requirements or changes ours. To implement services in the privacy policy, eg when introducing new ones Services. Your new visit will be subject to the new privacy policy.


Questions to the data protection officer

If you have questions about privacy, please contact us by e-mail or contact directly the person responsible for data protection in our Organization:

Andreas Guntermann
Fössestrasse 83
30451 Hanover